Terms & Conditions

Last Updated: October 23, 2026

Welcome to Maceman Marketing.

Maceman Marketing is a brand operated by Mace Horoff & Associates Inc, a Florida corporation ("Maceman Marketing," "we," "us," or "our").

These Terms & Conditions ("Terms") govern your access to and use of our website at https://macemanmarketing.com, your communications with us, and any services we provide unless a separate written agreement expressly establishes different terms.

By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue use of our website.

Submitting an inquiry does not obligate you to purchase services or consent to marketing communications.

1. Our Services

Maceman Marketing provides marketing, technology, automation, and related business solutions designed to help organizations improve customer engagement, operational efficiency, and revenue opportunities.

Depending on the needs of our clients, our services may include:

• Marketing strategy and implementation
• Lead generation, management, and follow-up systems
• Customer relationship management (CRM) solutions
• Reputation management and customer review generation
• Automated customer communications and appointment scheduling
• AI-powered customer engagement, including virtual receptionists and conversational assistants
• Missed-call response and lead recovery systems
• Email and SMS marketing automation
• Business process automation and related consulting services

Services may be provided directly or through third-party technology platforms and service providers.

The specific scope, deliverables, implementation requirements, fees, and service commitments for any client engagement will be defined in a separate proposal, order form, or service agreement.

Nothing on this website constitutes a binding offer to provide particular services at a specific price.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use our services.

If you engage our services on behalf of a business or other organization, you represent that you have the authority to act on behalf of that organization.

You agree to provide accurate and complete information when contacting us or using our services.

3. SMS Messaging Terms & Conditions

Program Name and Operator

Maceman Marketing SMS Messaging Program, operated by Mace Horoff & Associates Inc.

Program Description

When you expressly opt in to receive SMS communications from Maceman Marketing, we may send text messages based on the type of consent you provide.

Non-marketing messages may include:

• Responses to inquiries and requests for information
• Appointment confirmations and reminders
• Information about requested services
• Customer support communications
• Service-related updates and follow-up messages
• Customer review requests related to services received

Marketing messages may include:

• Information about our marketing, automation, and AI services
• Promotional offers and announcements
• Invitations to consultations or demonstrations
• Other relevant marketing communications

Marketing and non-marketing SMS communications are subject to separate consent where required.

Consent to Receive Messages

By affirmatively opting in to an SMS messaging program, you authorize Maceman Marketing to send text messages to the mobile telephone number you provide, consistent with the consent you have given.

Consent is voluntary and is not a condition of purchasing goods or services.

Providing your telephone number, submitting a contact form, or agreeing to these Terms does not, by itself, constitute consent to receive marketing text messages.

Message Frequency

Message frequency varies depending on your interaction with Maceman Marketing, the services requested, and the messaging program to which you have subscribed.

Messages may be recurring where disclosed at the time of consent.

Message and Data Rates

Message and data rates may apply. Your wireless carrier's standard messaging and data charges may apply to messages sent to or received from Maceman Marketing.

Opt-Out Instructions

You can cancel your SMS subscription at any time by replying STOP to any text message from Maceman Marketing.

After sending STOP, you may receive a confirmation message acknowledging your opt-out request.

You will not receive further messages from the applicable messaging program unless you subsequently provide new consent.

Help and Support

For assistance, reply HELP to any text message from Maceman Marketing.

You may also contact us directly:

Email: [email protected]
Phone: +1 (561) 333-8080

Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

SMS delivery is subject to carrier availability, network conditions, and other circumstances beyond our control.

Mobile Privacy and Information Sharing

We do not sell or share your SMS opt-in data or mobile information with third parties or affiliates for their own marketing or promotional purposes.

Text messaging opt-in information and consent records are handled in accordance with our Privacy Policy.

For additional information about our collection, use, and protection of personal information, please review our:

Privacy Policy: https://macemanmarketing.com/privacy-policy

4. User Responsibilities and Acceptable Use

By using our website or services, you agree to:

• Provide accurate and current information
• Use our website and services only for lawful purposes
• Respect the intellectual property and privacy rights of others
• Avoid interfering with the operation or security of our website and systems
• Refrain from unauthorized access, data collection, or misuse of our technology
• Comply with applicable laws and regulations

You may not use our website or services to transmit unlawful, misleading, fraudulent, abusive, or otherwise prohibited content.

We reserve the right to restrict access or discontinue services when reasonably necessary to address misuse, security concerns, or violations of applicable law.

5. Client Responsibilities and Regulatory Compliance

Clients who engage Maceman Marketing for marketing, communication, or automation services remain responsible for the legality and accuracy of the information, content, customer lists, and instructions they provide.

Where applicable, clients are responsible for obtaining and maintaining appropriate permissions and consents for communications with their own customers and prospects.

This includes compliance with applicable requirements under the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and other relevant federal and state laws.

Clients are also responsible for reviewing communications, campaigns, and automated workflows for suitability and compliance with their particular industry requirements.

Unless otherwise agreed in writing, Maceman Marketing does not provide legal advice or guarantee that any particular messaging campaign, business practice, or technology implementation satisfies every applicable legal or regulatory requirement.

6. Fees, Billing, and Payment

Fees, payment schedules, billing frequency, and other financial terms for our services will be specified in a separate proposal, order form, checkout process, or client service agreement.

Where recurring subscriptions or services are offered, applicable renewal terms, cancellation procedures, and charges will be disclosed before purchase.

By purchasing paid services, you authorize us or our designated payment processor to charge your selected payment method according to the terms you accept.

Refund eligibility and cancellation obligations will be governed by the applicable service agreement and relevant laws.

Failure to make required payments may result in suspension or termination of services, subject to any applicable agreement and legal requirements.

7. Third-Party Platforms and Services

Maceman Marketing may use third-party platforms, software, hosting providers, telecommunications networks, artificial intelligence systems, and other technologies to deliver its services.

These may include customer relationship management platforms, marketing automation software, communications systems, and AI service providers.

Third-party products and services may be subject to their own terms, privacy policies, availability, and technical limitations.

Although we exercise reasonable care in selecting and using service providers, we do not control the independent operations of those providers and cannot guarantee uninterrupted availability or performance.

Our responsibility for third-party services is subject to applicable law and any separate written agreement with the client.

8. Artificial Intelligence and Automated Services

Certain Maceman Marketing services may incorporate artificial intelligence, machine learning, automated workflows, or conversational technologies.

AI-generated content, responses, and recommendations may occasionally be inaccurate, incomplete, or inappropriate for a particular situation.

AI-powered systems should not be relied upon as the sole basis for significant legal, financial, medical, or other high-impact decisions.

Clients are responsible for reviewing and approving automated communications and workflows where appropriate and for ensuring that their use complies with applicable laws and industry requirements.

Where required by applicable law, users or clients must provide appropriate notices or obtain necessary consent for AI-assisted communications, call recording, or other automated interactions.

We do not guarantee that AI-powered systems will produce error-free results or perform identically in every situation.

9. Results and Performance Disclaimer

Maceman Marketing seeks to help businesses improve customer communication, operational efficiency, lead response, customer engagement, and related business outcomes.

However, actual results depend on numerous factors, including market conditions, customer behavior, implementation quality, business operations, third-party technology, and client participation.

Unless expressly stated in a separate written agreement, we do not guarantee:

• Specific increases in sales, revenue, or profits
• A particular number of leads, appointments, or customer conversions
• Particular online review ratings or review volumes
• Specific search engine rankings or advertising results
• Recovery of a particular amount of lost or missed revenue
• Uninterrupted operation of automation or AI technologies

Testimonials, examples, and case studies, if presented, illustrate individual experiences and do not guarantee comparable outcomes.

To the fullest extent permitted by applicable law, website materials and information are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied.

Nothing in these Terms excludes warranties or legal protections that cannot lawfully be excluded.

10. Intellectual Property

Unless otherwise indicated, content appearing on the Maceman Marketing website, including text, graphics, logos, branding, designs, videos, and other original materials, is owned by or licensed to Mace Horoff & Associates Inc.

Such materials are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit protected materials without our prior written permission, except as permitted by law.

Ownership and permitted use of work products, software configurations, marketing materials, and other deliverables created for clients will be governed by the applicable service agreement.

11. Privacy and Data Protection

We respect the privacy of individuals who visit our website, contact us, or use our services.

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

Privacy Policy: https://macemanmarketing.com/privacy-policy

By using our website, you acknowledge that you have been provided access to our Privacy Policy.

Where required, separate consent will be obtained for marketing communications and other activities requiring affirmative authorization.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Mace Horoff & Associates Inc, operating as Maceman Marketing, and its officers, employees, representatives, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services, including lost profits, lost business opportunities, or loss of data.

To the fullest extent permitted by law, our total aggregate liability for claims arising from use of our public website will not exceed $100.

Liability arising from paid client engagements will be governed by the applicable written service agreement, subject to mandatory legal protections.

Nothing in these Terms limits liability that cannot legally be excluded or restricted.

13. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Mace Horoff & Associates Inc, operating as Maceman Marketing, and its officers, employees, and representatives from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful use of our website, your violation of these Terms, or your infringement of another party's rights.

Any indemnification obligations arising from a paid client engagement will be governed by the applicable service agreement.

14. Suspension and Termination

We reserve the right to restrict, suspend, or terminate access to our website or services when reasonably necessary because of unlawful activity, security threats, material violations of these Terms, or other legitimate operational concerns.

Clients may discontinue or cancel purchased services according to the cancellation and termination provisions of their applicable service agreements.

Termination does not automatically eliminate outstanding payment obligations or other responsibilities that survive termination under an applicable agreement or law.

15. Changes to These Terms

We may update these Terms periodically to reflect changes in our business operations, services, technology, or legal requirements.

When changes are made, the "Last Updated" date at the top of this page will be revised.

Material changes may be communicated through our website or other appropriate means where required by law.

Updated Terms will apply prospectively from their effective date unless otherwise permitted by applicable law.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-law principles.

To the extent permitted by law, disputes arising from use of our website that cannot be resolved informally will be subject to the jurisdiction of the appropriate state or federal courts located in Palm Beach County, Florida, or the federal judicial district serving Palm Beach County.

Any dispute resolution provisions contained in a separate written client agreement will govern matters covered by that agreement.

17. Severability and Entire Agreement

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

These Terms, together with applicable policies referenced herein, constitute the general terms governing use of our public website.

Separate written agreements governing purchased services will control in the event of a conflict concerning those services.

18. Contact Information

If you have questions about these Terms & Conditions, SMS communications, or our services, please contact: